Whenever visitors fail to submit a form through the last button, they leave behind incomplete entries. For instance, forms may be abandoned due to technical difficulty or a lost network connection. Alternatively, visitors may spend a long time on each page of the form if it requires lengthy answers.

Regardless of the reason, businesses seeking to boost their online lead generation should capture & restore incomplete entries so prospects can continue editing them.

Unfortunately, traditional analytics like Google leave marketers completely blind to incomplete form entries — abandoned forms will slip by completely unnoticed unless you use a specialized partial form entry tracking tool like FormTracks.

What causes incomplete entries?

FormTracks will capture partial entries & save your user’s progress if any of the following occurs:

  1. The user closes the page before clicking submit. The most typical cause of incomplete form entries is form abandonment.
  2. The user quits halfway through a multi-page form. Multi-page forms with lengthy fields are often abandoned part-way through.
  3. The user loses their Internet or gets distracted before completing your form. In some cases, Internet connectivity issues can lead to lost or missed leads, which FormTracks will recover for you.

How to restore incomplete entries

If a form visitor fills out a partial result and doesn’t finish for some reason, they can restore & resume from their incomplete submission on their own, so long as the Save & Continue power-up is enabled.

You don’t have to do anything to allow users to resume progress, and they don’t have to be logged in or have an account on your website — they will be automatically prompted when they return to your website or the form that they abandoned on the same device.

The process for enabling saved progress for incomplete entries in your existing forms is as follows:

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On this page, switch the dropdown under “⚡ Power-ups > Save & Continue Later” to “Yes” and choose a delay time of your choice (in milliseconds) to display a prompt to users who may want to continue later. You can also add a comma-separated list of pages to only display this prompt on specific pages — if left blank & enabled, the Save & Continue Later prompt will display on all pages.

In just a few clicks, you can allow any website visitor to save & resume their progress from your existing web forms — no login or manual action required!