If you are trying to add a form and FormTracks isn’t finding it, it could be because of one of the following limitations:
- Multi-page forms. While FormTracks will detect the form fields and submissions, the submission counts may be incorrect.
- Your Form is on session-based pages such as a checkout
- Your Form has a dynamic URL, a URL that is not constant (apart from query tags) — this may result in the same form appearing as multiple forms in FormTracks
- Forms without a <form> tag. By default, FormTracks only detects forms with fields that are enclosed by a <form> tag to avoid picking up stray data (ie. site searches). You can simply copy & paste this additional tracking code if you want to track all inputs (even those without a <form> tag).
- Forms added through an iframe. FormTracks is not able to detect forms that are inside an iFrame because of global browser security rules, unless you’re able to add FormTracks’s tracking code directly to the source of the iFrame. The only exceptions to this are our special tracking codes for HubSpot Forms and Typeform .